Privacy Policy

Privacy Policy

Last Updated: September 10, 2026

This Privacy Policy describes how GrillAtlas ("we," "us," or "our"), operated by Simon Cassia and accessible via https://grillatlas.shop, collects, uses, and shares your personal information when you visit our website or make a purchase of outdoor grills, pizza ovens, smokers, or BBQ gear.

1. Personal Information We Collect

When you browse or purchase from GrillAtlas, we collect relevant information to process transactions and fulfill your orders:

  • Contact & Delivery Details: Full name, billing address, physical shipping address, email address, and phone number (required for freight delivery appointment scheduling).
  • Payment Details: Credit card numbers, expiration dates, and billing information processed directly via Level 1 PCI-DSS compliant payment gateways (such as Shopify Payments, PayPal, Visa, Mastercard, AMEX). We do not store raw credit card credentials on our servers.
  • Device & Usage Data: IP address, browser type, operating system, pages viewed, time spent on site, and referring URLs collected via cookies to optimize site performance.

2. How We Use Your Information

Your personal information is used exclusively for legitimate business purposes:

  • Processing orders, shipping products, and generating invoices and receipts.
  • Coordinating with freight carriers (FedEx, UPS, LTL carriers) for delivery appointments.
  • Providing timely customer support and processing warranty or return inquiries.
  • Screening orders for fraudulent activities and ensuring transaction security.
  • Sending order updates, shipping notifications, and tracking numbers.

We do NOT sell, rent, lease, or monetize your personal information to third parties.

3. Third-Party Service Providers

We work with trusted service providers who assist us in operating our business:

  • Shopify: Powers our online e-commerce platform.
  • Shipping & Logistics Partners: Carriers (FedEx, UPS, freight trucking companies) receive your address and phone number solely for delivery.
  • Google Services: Google Analytics and Google Merchant Center help us analyze site traffic and display our catalog.

4. Data Security (256-Bit SSL)

We maintain strict administrative, technical, and physical safeguards. All checkout data is encrypted using industry-standard 256-bit Secure Sockets Layer (SSL) encryption.

5. Your Privacy Rights (GDPR & CCPA/CPRA)

Depending on your location (including California and the European Economic Area), you have the right to:

  • Request access to the personal data we hold about you.
  • Request correction or deletion of your personal information.
  • Opt out of marketing communications at any time.
  • Exercise your privacy rights without discrimination.

6. Contact Our Privacy Officer

If you have any questions, requests, or concerns regarding your privacy, please contact:

GrillAtlas
Representative: Simon Cassia
Email: support@grillatlas.shop
Phone: +1 (972) 241-1162
Address: 11460 Reeder Rd, Ste 123, Dallas, TX 75229, United States
Hours: Monday – Friday: 9:00 AM – 5:00 PM (CST)