Contact information
Contact Information
Last Updated: September 10, 2026
We are dedicated to providing outstanding customer care and expert guidance for all your outdoor cooking, grilling, and patio dining inquiries. Please find our official business details below:
Trade Name: GrillAtlas
Legal Entity / Business Owner: Simon Cassia
Store Website: https://grillatlas.shop
Customer Support Email: support@grillatlas.shop
Customer Support Phone: +1 (972) 241-1162
Physical Headquarters & Warehouse Address:
11460 Reeder Rd, Ste 123
Dallas, TX 75229
United States
Customer Service Hours: Monday through Friday, 9:00 AM – 5:00 PM (CST)
Estimated Response Time: Within 24 business hours
Direct Inquiries & Order Support
If you are contacting us regarding an existing order, return, or warranty claim, please have your 4-digit or 5-digit Order Number ready or mention it in your email subject line for expedited assistance.