Contact
Have a question regarding our grills, outdoor ovens, or need assistance with an existing order? Our Dallas support desk is at your service.
HEADQUARTERS
Warehouse Facility
GrillAtlas (Simon Cassia)
11460 Reeder Rd, Ste 123
Dallas, TX 75229, United States
Frequently Answered Support Topics
- Live Order Tracking: Track real-time freight progress via our Track Your Order portal.
- Returns & Cancellations: Orders may be cancelled within 24 hours of placement. We offer a 30-day return policy on unused equipment with $0 restocking fees. Review our full Return and Refund Policy.
- Freight & Delivery Schedules: Standard ground and freight transit takes 1 to 2 business days following 0 to 1 business days of order processing. Consult our Shipping Policy.